Residential Customers
We will invoice you one month in advance until termination either on the date you commenced the service, or invoice you pro-rata for the first month and thereafter on the first day of the month to align to calendar months.
Service charges are invoiced monthly one month in advance. Excess Usage (where applicable) charges will be calculated and invoiced at the end of the month.
We will automatically charge the invoiced amount to your nominated credit card or direct bank debit account. This amount will include the monthly charges for the Service, charges for additional features on your account, and any excess charges as may be applicable for your Service
If your credit card is declined or your direct bank debit account has insufficient funds available, you will be charged a $16.50 handling fee. In addition your Service may be suspended. If charges remain unpaid after 14 days, Clear Networks may, in addition to any other remedy available to it, suspend and/or terminate the service and/or charge an administration fee of $22, and on the unpaid amount interest at the rate of 1.5% per month. |
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