Customers are able to lodge a ticket via the MyClear page.

All ticket information is linked with your account and can be reviewed or responded to via this page.

Please mark this page:  https://myclear.clearnetworks.com.au/

Alternatively, you are able to lodge tickets via our ticketing system here:  

https://support.clearnetworks.com.au/ 

You are able to login with your Clearmail credentials on either site, or browse the knowledgebase and troubleshooter.

You are also able to lodge a ticket by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

These are the quickest ways to lodge a ticket.  If you are unable to use these methods, you can call our customer care team on 1300 855 215.